General LodgeiT Pricing

Out of Lodgements / Can't proceed form to lodge
Prompt: Out of Lodgement. LodgeiT verifies whether a user has sufficient credits when the "Lodge" button is clicked. If credits are available, th...
Tue, 5 May, 2026 at 1:00 PM
How to update Invoice details
Please note that the business name displayed on the invoice depends on how you configure your business/firm name via Gear wheel > Profile Illustration: ...
Tue, 25 Mar, 2025 at 8:15 AM
Out of Esignature Lodgements: "You don't have paid signature request to proceed"
Prompt: "You don't have paid signature request to proceed" Credits are deducted per send. By canceling and resending an e-signature request...
Tue, 1 Apr, 2025 at 8:00 AM
Issue: "The Payment gateway request failed."
Please try the following: 1. Try another card. 2. Access LodgeiT using other browser or incognito mode If the issue persists, please contact your ba...
Tue, 15 Apr, 2025 at 7:08 AM
FAQ: Upgrade Lodgement Subscription (not yet expired)
Question: If I have my  current plan and want to upgrade to a bigger plan, can I just pay the remaining amount and upgrade my plan? Answer: In that case, y...
Tue, 20 Jan, 2026 at 10:59 AM
Request for a Refund
This help guide provides a clear and simple process for submitting a Request for a Refund. Whether the issue involves an incorrect charge, duplicate payment...
Fri, 10 Apr, 2026 at 9:05 AM
Understanding Lodgement counts / Lodgement Credits
LodgeiT verifies whether a user has sufficient credits when the "Lodge" button is clicked. If credits are available, the lodgment is added to the...
Tue, 5 May, 2026 at 1:02 PM
Cancel QuickBooks Subscription & Purchase Lodgements Directly in LodgeiT
Cancelling QuickBooks does not automatically affect your LodgeiT access,  but you will no longer have a free lodgement under your ProAdvisor benefits and th...
Mon, 2 Mar, 2026 at 11:57 AM