General Lodgeit Pricing

Out of Lodgements / Can't proceed form to lodge
Prompt: Out of Lodgement. Lodgeit checks whether a user has sufficient credits once the “Lodge” button is clicked. If credits are available, the lodgment i...
Tue, 29 Sep, 2026 at 12:25 PM
How to update Tax Invoice details
Please note that the business name displayed on the invoice depends on how you configure your business/firm name via Gear wheel > Profile Illustration: ...
Thu, 10 Sep, 2026 at 8:07 AM
Out of Esignature Lodgements: "You don't have paid signature request to proceed"
Prompt: "You don't have paid signature request to proceed" Credits are deducted per send. By canceling and resending an e-signature request...
Tue, 29 Sep, 2026 at 12:25 PM
Issue: "The Payment gateway request failed."
Please try the following: 1. Try another card. 2. Access Lodgeit using other browser or incognito mode If the issue persists, please contact your ba...
Tue, 29 Sep, 2026 at 12:25 PM
FAQ: Upgrade Lodgement Subscription (not yet expired)
Question: If I have my  current plan and want to upgrade to a bigger plan, can I just pay the remaining amount and upgrade my plan? Answer: In that case, y...
Tue, 29 Sep, 2026 at 12:25 PM
Request for a Refund
This help guide provides a clear and simple process for submitting a Request for a Refund. Whether the issue involves an incorrect charge, duplicate payment...
Tue, 29 Sep, 2026 at 12:25 PM
Understanding Lodgement counts / Lodgement Credits
Lodgeit verifies whether a user has sufficient credits when the "Lodge" button is clicked. If credits are available, the lodgment is added to the...
Tue, 29 Sep, 2026 at 12:25 PM
Cancel QuickBooks Subscription & Purchase Lodgements Directly in Lodgeit
Cancelling QuickBooks does not automatically affect your Lodgeit access,  but you will no longer have a free lodgement under your QuickBooks ProAdvisor bene...
Tue, 29 Sep, 2026 at 12:25 PM