Individual: General

Name must not exceed 15 characters / CMN.ATO.IITR.400044
Error: CMN.ATO.IITR.40044 - Spouse's or de facto spouse's first name must not exceed 15 Characters. Solution: Make sure to unlock the form f...
Wed, 27 May, 2026 at 8:57 AM
Error: Period end date must be the last day of the month
Error: Period end date must be the last day of the month. Period for the ITR of the deceased person should be the whole financial year (f.e. 2023-07-0...
Thu, 6 Feb, 2025 at 9:59 AM
Can I lodge the Final Tax Return of Individual Tax Return (ITR)?
Question: Can I lodge the Final Tax Return of of Individual Tax Return (ITR)? Answer: Yes, just ensure to select as YES the the line item "Final tax r...
Fri, 11 Apr, 2025 at 1:11 PM
Q&A: Why do we cannot activate the selection button in the CGT Schedule "Have you applied an exemption, rollover or additional discount?" ?
Question: Why do we cannot activate the selection button in the CGT Schedule "Have you applied an exemption, rollover or additional discount?" ? ...
Wed, 30 Jul, 2025 at 4:30 PM
How to Prepare Nil Individual Tax Return
Here is the detailed process on how to prepare a nil Individual Tax Return 1. Add an ITR Form Choose the "Year" and "Create & Prefill&q...
Tue, 26 Aug, 2025 at 4:55 PM
CMN.ATO.INCDTLS.000131 and CMN.ATO.INCDTLS.000132
ERROR: CMN.ATO.INCDTLS.000131 and CMN.ATO.INCDTLS.000132 Below are the details on how to resolve the error: Go to Income > Dividends section and clic...
Fri, 10 Oct, 2025 at 4:10 PM
Individual Tax Return (ITR) not available via "Add Form"
Case: The Individual Tax Return (ITR) form is not showing in the Add Form list.  Guidance: 1. Verify Practice Type Settings The availability of t...
Wed, 26 Nov, 2025 at 8:35 AM
Death benefit taxed element
Question: I’ve noticed the Lump Sum Tax Offset (super payment) is calculating at 30% instead of 15% for a non-dependent. How can I rectify this so the clien...
Tue, 24 Feb, 2026 at 8:12 AM
CMN.ATO.GEN.EM0004
Prompt: CMN.ATO.GEN.EM0004 Message Description: This message indicates that the Income Tax Return (ITR) has been successfully received by the ATO and is c...
Fri, 10 Apr, 2026 at 12:11 PM
Individual Tax Return (ITR)- for Tax Agent use only
Please note that only tax agents can lodge Individual Tax Return (ITR) (all other forms can be lodge by non agent using LodgeiT)  Because this form is desi...
Fri, 3 Jul, 2026 at 1:33 PM