Known Error Codes
Error: The sum of all Australian and overseas amount must equal the sum of all liabilities amounts. Guidance: It is required by ATO that if “16V1 Borrowi...
Wed, 11 Jun, 2025 at 8:58 AM
Propmt: CMN.ATO.AUTH.001 The agent number used with your ABN or credentials is not related. Guidance: Please check the ATO portal if this client is the...
Thu, 12 Jun, 2025 at 1:52 PM
Error: "In order to send E-signature request for this documents the client must have at least one Director." Remarks: The software is unable to i...
Thu, 3 Jul, 2025 at 7:25 AM
Prompt: CMN.ATO.IITR.300003 Guidance: CMN.ATO.IITR.300003 is shown when “IT3 Tax-free government pensions” and “7 Superannuation income stream” both gre...
Wed, 16 Jul, 2025 at 6:16 AM
Error: CMN.ATO.IITR.EM0074 - Australian government benefit adjustment reason code must be provided. Guidance: To resolve the error, please try to go to I...
Wed, 16 Jul, 2025 at 12:53 PM
If you are trying to use the ATO Benchmark feature in the prior year tax forms, then you will encounter this error. The ATO Benchmark feature is available...
Tue, 29 Jul, 2025 at 4:02 PM