General Settings

Client Details Card
On all dashboards, you can hover mouse to see client details.  Via Client list. Via Client't "quick view"
Wed, 15 May, 2024 at 9:07 AM
Where to add Bank Detail / Fee from Refund / Electronic Funds Transfer (EFT)
Electronic Funds Transfer (EFT) is the fastest, most secure way for clients to receive refunds is through electronic funds transfer (EFT) into an Australian...
Tue, 29 Sep, 2026 at 12:21 PM
Define Client Relationship
Once you've added some clients from a family group i.e. husband & wife, you can move on to define client relationships. This is an important step if...
Tue, 29 Sep, 2026 at 12:21 PM
Invite Lodgeit Team (for Concern / Issues)
Top Right of user's Lodgeit Interface, click "Gear Leaver" icon, and select "Team" Press "Invite Lodgeit Support" an...
Tue, 6 Oct, 2026 at 2:50 PM
Lodgement List & Dates
Your Lodgement list will now be dynamically available in Lodgeit as New.  "New" represents new, untouched forms that the ATO recognises your orga...
Tue, 29 Sep, 2026 at 12:21 PM
Client List and Client Groups
"Clients"  section is for adding a client and organizing a group of your clients.  In this example, we will add "Margaux Doe" to ...
Sun, 26 May, 2024 at 10:08 AM
How to search a client?
In this article: Search Search by client details FAQ - Can't find a client Search Top left of your Lodgeit navigation page,,click the "arrow...
Tue, 29 Sep, 2026 at 12:21 PM
How to see Lodged forms
2 ways to view the tax form that you have lodged to Lodgeit - 1. Search the client, navigate to Forms > select "Lodged" column, it should s...
Tue, 29 Sep, 2026 at 12:21 PM
Archive or Delete Client
We don't allow delete/removing a client as it may compromise a user's system. You can just ARCHIVE your client. Please note that you should have a...
Tue, 29 Sep, 2026 at 12:21 PM
Knowledge base
Top right of your Lodgeit interface, press the "?" button and select "Knowledge base" It will redirects you to our knowledgebase c...
Tue, 29 Sep, 2026 at 12:21 PM