General Settings
Go to Clients and then click the dropdown to see all the team members (dropdown selection). Select the team member name (sample is AC Doe) to see all client...
Wed, 27 Aug, 2025 at 3:56 PM
What is an Outside Collaborator? An Outside Collaborator is a special role in Lodgeit designed for external users who need access to specific clients or wo...
Tue, 29 Sep, 2026 at 12:22 PM
Illustration: Completing a tax return for an individual who lives overseas, but the system is not allowing me to use a postcode that is 6 characters long A...
Tue, 29 Sep, 2026 at 12:22 PM
Question: I have a client who doesn’t have a first name according to the ATO prefill. However, Lodgeit requires a first name to create a client contact. How...
Tue, 29 Sep, 2026 at 12:22 PM
Validation: Guidance: This error occurs due to the surname containing two separate words, which is flagged by an SBR (Standard Business Reporting) valida...
Tue, 15 Sep, 2026 at 6:20 PM
Can team members be given access to specific clients only in Lodgeit? Yes, Lodgeit allows you to customize team member access so that each team member can ...
Tue, 29 Sep, 2026 at 12:22 PM
“Tools” section is used for a variety of client-specific calculations and data-management tasks. Here are some of the things you can do under Tools: ...
Tue, 18 Nov, 2025 at 1:55 PM
Prompt: A client with the same ABN or TFN exists Notes: If a client with the same First Name, Last Name, and Email already exists in Lodgeit, the system ...
Tue, 29 Sep, 2026 at 12:22 PM
You can export-import the client list of the other firm, that will be merged to the remaining main firm account. Also, you can import your client list fro...
Tue, 29 Sep, 2026 at 12:22 PM
Lodgeit does not support importing or exporting tax return history from one firm account to another. You can use the old account to reference the lodged for...
Tue, 29 Sep, 2026 at 12:22 PM