Error:
Question: When sending a forms to a client for signature. It was sent from the old email address. Can you let me know which setting default or set the outgoing email address?
Answer: Check first your "Email Settings" and make sure email address is updated. You should disconnect/connect your email server, learn more HERE
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60052629778/original/v3-bawijqFk98gbo08XD1Y01X4im-DRTrw.png?1644371614)
Reason for bounced messages from Microsoft documentation:
Solution: User should check the email address and outgoing mail server, and should purchase the license. As documentation says the email address is probably trial.