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Lodgeit

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  • What's New
  • User Guide
    • Sign-up Process
      • Learn Lodgeit via GotoWebinar (Live Demo)
      • Lodgeit Workshop and Online Training
      • Sign-up / Create Account
      • Getting Started Guide
      • Lodgeit Overview Process
      • Comprehensive Introduction to Lodgeit
      • Lodgeit’s Interface and Guide
      • Organisation Details "Profile"
      • Getting Started for Tax Agents
      • Getting Started for Business Entity/Owners (non-agent)
      • Getting Started for Bookkeepers
      • Tax Agent Demo 2021
      • BAS Agent/Bookkeeper to Lodge Tax Form
      • Sign-up notification - "Your email is not verified. We sent a verification email to you."
    • Account and Security
      • Account
      • To use QuickBooks Credentials to Sign-in to Lodgeit
      • Set up 2-factor authentication
      • How to Reset Two-Factor Authentication (2FA)
      • E-signature Codes Security (SMS)
      • Unable to received SMS code (Error: Unknown error attempting to reach phone)
      • Feedback and Contact Support
      • Organisation Log
      • Electronic Fund Transfer (EFT) Report / EFT Reconciliation Settings
      • Switch Accounting Software
      • How to check Standard Business Reporting (SBR) Outage, Scenario and Description
      • Managing Lastpass extension issue
      • How to change Lodgeit account email address
      • How to change Lodgeit account password
      • Lodgeit's Security, Compliance, and Storage
      • Turn-off browser's auto complete function
      • Email Not Verified
      • SBR Connection to ATO via Phone
      • 2FA Verification: Set up SMS Authentication
      • “This is not a valid code”
      • Reset Password
      • Unable to download tax form / Your connection is not private
      • Authentication and Captcha
      • How to see who archived a client?
      • Using Multiple Tax Agent Number (TAN)
      • Authenticator Code Not Received
    • QuickBooks Accountant User
      • QuickBooks user - Sign in to Lodgeit
      • How to Connect QuickBooks Accountant to Lodgeit
      • Billing page: QuickBooks ProAdvisor Subscription
      • Client Sync (QuickBooks from/to Lodgeit)
      • Switching Sign-In (from QuickBooks App to Lodgeit Direct Login)
      • QuickBooks Accountant User Sign-in Issue (2 Different email/login)
      • Migrate and Sync Clients from QuickBooks and from Other Accounting System in a Single Account in Lodgeit
      • How to Re-sync / QuickBooks Clients duplicate after import
      • Contact Details Mapping (Lodgeit > QuickBooks)
      • Company Tax Return via QuickBooks
      • Lodgeit to QuickBooks Sync to Individual with and without Business Name
      • Team Member Cannot link 'QuickBooks Online' client - "You do not have permission to access the resource"
      • "Sorry, there was a problem!"
      • Error: Resource not found
      • QuickBooks "Company ID"
      • How to change from "Lodgeit subscription plan" to "QuickBooks ProAdvisor Subscription"
      • QuickBooks Organisation ALREADY EXIST / Same ABN and TFN
      • QuickBooks "Assign Admin"
      • QuickBooks ProAdvisor Subscription: "You have to buy lodgment credits in order to lodge this form"
      • Access Lodgeit from QuickBooks
      • QuickBooks Sub-Accounts/ Hierarchy
      • QuickBooks: Assign yourself as an admin for QuickBooks Tax Powered by Lodgeit?
      • Export Client from Lodgeit to QuickBooks
      • Maximising Your QuickBooks ProAdvisor Subscription with Non-QuickBooks Financials
    • E-signature and Manual signing controls
      • Signing Documents Electronically Under Corporations Act 2001
      • E-signature Template
      • Out To Sign: Using E-Signature
      • Out To Sign: Manual Signature
      • Settings - Primary Contact/Signatory
      • Automatic E-sign Reminders
      • Send E-sign Reminder (Bulk/Manual Approach)
      • E-Sign Notifications
      • E-sign status card
      • How to cancel the form that has been sent for e-signature?
      • E-Signature for "Financial Reports"
      • Agent Access to a Signed Tax Return
      • Client Access to a Signed Tax Return
      • Client Unable to Sign E-Signature Request
      • E-signature Authenticator (SMS or Birthdate)
      • Audit Trail for "Out To Sign"
      • Esignature request (mail) as "Junk"
      • Outlook: Recall the Sent Email (Form esignature request)
      • Update Recipient Email Address After eSignature Sent
      • E-Signature Request Delivery Issue – Client Not Receiving
      • Turn-off or Remove Esignature "Reminder"
      • Understanding and Using "Insert Placeholder" in Emails
      • Multiple Signatory for Tax Return
      • Esignature using Personal Email Address
      • Blank E-signature Page
      • Add CC recipients for e-signature requests
      • Client unable to receive esignature request
      • "This content is blocked. Contact the site owner to the the issue"
    • General Settings
      • Client Sections
      • AI Support Agent and "Tax Genii" your AI Tax Research Assistant
      • Intermediary
      • Gear Wheel / Cog Wheel
      • Settings (User/Firm)
      • Settings - General
      • Settings - Contact Details
      • Settings - People
      • Settings - Tax
      • Client "Settings"
      • Default signatory
      • Client Settings: Team "Access"
      • Human Icon
      • Client Defaults (Contact Source for Tax Form)
      • Add related entities / Adding a Client
      • Managing Client
      • Primary Contact's "Additional Email" address
      • Single Client Update for "Contact Source" on Tax Returns
      • Client Export/Extract (CSV/Excel) and Client Import (CSV only)
      • Business Owner (Non Agent) to Lodge for Multiple entities
      • Client Details Card
      • Where to add Bank Detail / Fee from Refund / Electronic Funds Transfer (EFT)
      • Define Client Relationship
      • Invite Lodgeit Team (for Concern / Issues)
      • Lodgement List & Dates
      • Client List and Client Groups
      • How to search a client?
      • How to see Lodged forms
      • Archive or Delete Client
      • Knowledge base
      • Fast Navigation - Forms (Keyboard)
      • Rollover
      • How to change the language settings on your Google chrome browser
      • Authentication Method for E-signature (Client Defaults)
      • Gear Wheel: Teams - Access and Permission
      • Fixing Date Display Issue in Google Chrome
      • Troubleshoot: To disable "Agent contact details"
      • Gear Wheel: Teams and Access
      • Gear Wheel: Team "Access"
      • Client Verification
      • Re-assign Email Address to New Team Member
      • Transfer "Assigned clients" to other "Member"
      • Adding Multiple Companies (Non Tax Agent)
      • TFN Details (Team Access)
      • Electronic Funds Transfer consent
      • Franking account balance or transaction listing
      • EFT Reconciliation Statements "Financial Institution Account details already exist for another registered agent number"
      • Switch Organisation
      • How to remove a team/user
      • Automatic Renewal of Machine Credentials in Lodgeit
      • Default Printer / Printing Activity
      • Gift Icon: In-app Notifications
      • Lodgeit Running Slow, Loading or Freezing
      • How To Verify Clients in Lodgeit
      • Privacy Settings and Controls in Lodgeit
      • Relationship: Add a "Director" / Entity
      • Who Can Access a Client?
      • Clear Cache
      • Remove Agent's "Contact Details" via Esignature Request
      • How to manually "Add Form" or create a tax form?
      • No Surname/Last Name
      • How to check if who are the clients assigned to a specific team member as "Assignee"?
      • Adding an Outside Collaborator
      • International Address / Overseas Post code
      • No First Name / Given Name
      • Field "Last Name" contains invalid characters
      • FAQ: Team member access
      • Tools
      • A client with the same ABN or TFN exists
      • How to Transfer a Client from One Lodgeit Account to Another
      • How to Transfer FORMs from One Lodgeit Account to Another
      • Bulk Update: How to Mass Deactivate “Manage Tax Returns”
      • Lodgeit's API
      • How to update/edit Agent's "Contact Details" via E-signature Request?
      • Understanding Lodgeit's API
      • Lodgement Authorisation
      • Change/Update "Client Codes"
      • Invalid ABN
    • General Form Settings and Controls
      • Dashboard - Work status filter and sort (team, form, period, client group)
      • Forms Overview (Form Types)
      • Form Workflow Sequence and E-signature
      • How to see Lodged Form / Lodgement Receipt
      • How to Amend a Tax Form
      • Activate Financial Picture / Manage Section of the Tax Form
      • Bulk or Multiple "Sign and Lodge" of Tax Return
      • Lodgment progress status
      • Form Status "Lodged Processing"
      • Rental Worksheet
      • Importing Rental Income and Expenses
      • Part Year Spouse
      • Add Spouse
      • How to "Activate" or "Deactivate" Spouse section?
      • Audit Trail and Document History
      • Unlock: Reverse the form to "Draft" status
      • How to Modify Due Date on Form
      • How to Restrict other team members from viewing a client?
      • How to Print/Download the Form
      • How to Suspend/UnSuspend a Form
      • How to "Mark form as lodged manually"
      • How to see the Prefill of ATO button
      • Substituted Accounting Period (SAP)
      • How to tag "Relationship" (not a client)
      • Outcome of Assessment (OoA)
      • Error: "Lodged - OoA Error"
      • ATO Status
      • International Mobile Number
      • How to Export List of Tax Forms
      • Dividend and Interest "Address"
      • ATO Identifier
      • How to remove or delete a form?
      • CMN.ATO.GEN.500127
      • Creating Tax Form: Appropriate or Correct Form not showing on the 'Add' options
      • Pre-lodge in Background
      • Click "here" to fill quarterly paid instalment values. This will also pull your lodged activity statements for the return's year.
      • Unlock: "Lodge Error" forms
      • Print lodgment receipts
      • TFN Report
      • How to view the list of tax forms of a specific client?
      • How to remove the "Lodgement Declaration" when printing the tax form?
      • Colors of Error and Warning
      • Compare with: Prior Year Figures (Current and Previous Year)
      • Supported forms and schedules
      • How to "Deactivate" Business schedule
      • Remove item not related to "Business"
      • Viewing list of tax forms via Dashboard
      • Income Tax Client Report (ITCRPT)
      • Multiple Business
      • "Archive" Forms, Reports & Workpapers
      • How to Search a Form in Lodgeit
      • Why Your Lodgeit Return Is Processed as "Paper" by the ATO
      • The form for the specified income year already exists
      • Guide to Sorting and Managing “Waiting” Files Alphabetically
      • Guide to Selecting Tax Returns Lodged on a Specific Day in Lodgeit
      • Viewing Exact Numbers on the Lodgeit Dashboard
      • Possible Reasons for Variance
      • ATO Portal Status "Lodged" but not in Lodgeit
      • ATO: Queued
      • Multiple Rentals filled via Financial Statements
      • Filter and sort IAS and BAS forms via Dashboard
      • How to Confirm if a Form Has Been Submitted to the ATO
      • Tax Returns Not Loading into “Not Started” Tab
      • API day rate limit
      • Other Expense Negative Value (CTR)
      • Form Status "Lodging" / Pre-lodged: Queued
      • Client Report: Investment Rental Property
      • Convert Decimals to Whole numbers in a Tax Form
      • Lodge on behalf of other Agent / CMN.ATO.AS.EM18030
      • How to find a missing client?
      • Prompt: The form is not supported
      • Reporting Cryptocurrency in Tax Returns
      • ANZ BIC Code
      • Supporting Documents on Tax Forms
      • How to view suspended tax forms?
      • Two Income Tax Returns for the same financial year?
      • Duplicate Amendment "In Progress"
      • Understanding Lodgment and Payment Due Dates in Lodgeit
      • Lodging Duplicate Return or Activity Statements with the same Financial Period
      • How to open a tax form?
      • Compare with: Tax Return with its amendments
    • Conversion Guide (Client Import/Migration)
      • Client Migration Process
      • Direct Client Import / Migration
      • Pattern for Client Import (optional)
      • Bulk Import Clients and Assign Teams
      • Client groups bulk import (existing client)
      • Enhanced "Clients Import"
      • Extract and Import Client list from Xero
      • Client List: Extract and Import Client from Handiledger/Handisoft/Handitax/Sage One
      • Extract and Import Client list from Software Assistant-Thomson Reuters
      • Client Data: Extract and Import Client list from Reckon Elite
      • Extract and Import Client list from MYOB AO (Accountant Office)
      • Extract and Import Client list from MYOB AE (Accountants Enterprise)
  • Practice Settings
  • Billing and Payments
  • Individual Tax Return
  • Company Tax Return
  • Trust Tax Return
  • Partnership Tax Return
  • Superannuation Fund Tax Return (SMSFAR)
  • Other Forms
  • Financial Report
  • Integrations
  • Importing Financials
  • General Accounting & Tax Knowledge
  • Lodgeit Tools and Storage
  • Resources
  • Lodgeit Labs
Solution home User Guide Sign-up Process

Getting Started Guide

Modified on: Tue, 29 Sep, 2026 at 12:19 PM

To get started with Lodgeit, click the option that relates to you:

Tax Agent

Bookkeeper/BAS Agent

Business Owner


Related Guide: 

Lodgeit Overview Process

Lodgeit Tools, Reports, Depreciation, and Working Papers



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